GMS 200 Lecture Notes - Lecture 10: Informal Learning, Habitat, Work Unit
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The system of tasks, workflow, reporting relationships and communications channels that link together diverse individuals and groups. Formal structure : structure of the organization in its. An organization chart is a diagram describing official state reporting relationships and the formal arrangement of work positions within an organization. An organization chart identifies the following aspects of formal structure: Informal structures: a shadow organization made up of the unofficial, but often critical, working relationships between organization members. May work against best interests of entire organizations. More flexibility and clear points of divisional structures. Expertise focused on specific customers, products and regions. Duplications of resources and efforts across divisions. Emphasis on divisional goals at expense of organisational goals. Matrix structures: combines functional and divisional structures to gain advantages and minimize disadvantages of each. Two-boss system is susceptible to power struggles. Two-boss system can create task confusion and conflict in work priorities.