GMS 200 Lecture Notes - Lecture 3: United Parcel Service, Mary Parker Follett, Henri Fayol

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Omidjadid

Document Summary

Classical management approaches people are rational: 3 approaches; scientific management (frederick. Taylor, the gilbreths), administrative principles (henry fayol, mary parker follett), bureaucratic organization (max weber) United parcel service (ups), where workers are guided by carefully calibrated productivity standards. Administrative principles attempts to document and understand the experiences of successful managers. Henri fayol 1916, career in french industry, published administration industrielle et generale; outlines his views on the proper management of organizations and the people within them. 14 principles of management: division of labour specialization of work will result in continuous improvements in skills and methods, authority managers and workers need to understand that managers have the right to give orders. 1: discipline behaviour needs to be grounded in obedience and derived from respect. Mary parker follett (death in 1993) communities . One of the most important women america has yet produced in the fields of civics and sociology. Displayed understanding of groups and deep commitment to cooperation.