GMS 200 Lecture Notes - Lecture 2: Learning Organization, Absolution, Problem Solving

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Bamidele Adekunle

Document Summary

Information exchanges with the external environment and within the organization. The external and internal information needs of the organization is presented in the next slide. The role of information in the management process. Decision roll : information used for entrepreneurship resource allocation disturbance handling negotiation. International roles: information used for ceremonies motivation used and networking. Information roles : information sought, received transferred among insiders and outsiders. Planning leading, organizing controlling : computer literacy, information technology, information competency. A performance deficiency is actual performance being less than desired performance. A performance opportunity is actual performance being better than desired performance. Problem solving is the process of identifying a discrepancy between actual and desired performance and taking action to correct it a decision is a choice among possible alternative course of action information decision making. Decision environments: certain environments, risk environment, uncertain environments. A combinational of both systematic and intuitive thinking and leads to excellent problem solving.