GMS 200 Lecture Notes - Lecture 4: Culture Shock, World Trade Organization, Bali Package
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Culture : the shared set of beliefs, values, and patterns of behaviour common to a group of. Culture shock: confusion and discomfort a person experiences in an unfamiliar culture. Ethnocentrism: tendency to consider one"s own culture as superior to others. people. Language (low context cultures- communicate through spoken/written words, and high-context cultures- rely on non-verbal and situational cues as well as spoken/written communication) Time orientation (monochronic cultures- time used to do one thing at a time, and polychronic. Contract and agreements cultures- time used to accomplish many different things at once) Attitude toward time- sequential(monochronic) and synchronic views(polychronic) Attitude toward environment- inner-directed and outer-directed cultures (locus of control) The transfer of management practices and learning across cultures. North american management theories may be enthocentric. Not all japanese management practices can be applied successfully abroad. Companies can and should learn from each other. Readiness for global organizational learning varies based on managerial attitudes: foreign operations)