GMS 200 Lecture Notes - Lecture 11: Situational Leadership Theory, Active Listening, Nonverbal Communication

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Franklin Gorospe

Document Summary

Gms 200 chapter 11: leading and leadership developmment. Reward power capability to offer something of value. Coercive power capability to punish or withhold positive outcomes. Legitimate power organizational position or status confers the right to control those in subordinate positions. Peronsal power based on your own qualities that one brings to a leadership situation. Expert power: capacity to influence others because of one"s knowledge & to identify positively with you. Referent power: capacity to influence others bc they admire you & want. Visionary leadership a leader who brings to the situation a clear and compelling sense of the future as well as an understanding of the actions needed to get there successfully. Servant leadership: commitment to serving others, followers more important than leader, focuses on empowerment, not power. Blake and mouton in the workplace we have to do 2 things to motivate people concern for people concern for task.