GMS 200 Lecture Notes - Lecture 5: Hawthorne Effect, Total Quality Management, Theory X And Theory Y

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Lori Anne Heckbert

Document Summary

Goes far back to the egyptian pyramids in 5000 bc in terms of administration and organizational skills. 3000 bc: babylon- sumerian priests have written records of business transactions and management practices. Management sciences & professional management (managers): 1900 present. Scientific management: to carefully select and train workers and to receive supervisory support. It is also to create standards, rules and regulations. In a way, it is a more systematic approach to management. Administrative principles: there are 14 principles developed by the. Bureaucratic organization: the bureaucratic organization paved its way in because of how levels and status became something common in the. Because of that he created logical, orderly and rational organizational theory or form. Assumptions of classical approach: people will rationally consider available opportunities and do whatever is necessary to achieve the greatest personal economic gain. Key driver behind the development of management as a science.