GMS 200 Lecture Notes - Lecture 8: Strategic Management, Informal Learning, Work Unit

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Lori Anne Heckbert

Document Summary

The process of arranging people and other resources to work together to accomplish a goal. The system of tasks, workflows, reporting relationships, and communication channels that link together diverse individuals and groups. The structure of the organization in its official state. An organization chart is a diagram describing reporting relationships and the formal arrangement of work positions within an organization. An organization chart identifies the following aspects of formal structure: A shadow organization made up of the unofficial, but often critical, working relationships between organizational members. May work against best interests of entire organization. Diversion of work efforts from important objectives. People with similar skills and performing similar tasks are grouped together into formal work units. Members work in their functional areas of expertise. Work well for small organizations producing few products or services. Task assignment consistent with expertise and training. Sense of cooperation and common purpose break down.