HTT 303 Lecture Notes - Lecture 5: Natural Disaster, Collective Buying Power, Program Evaluation

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Corporate travel management company (tmc) specialized travel agency serving corporate travelers: concur, carlson wagonlit travel, global business travel. Often today charge management fee (vs. vendor commission) some commissions may be rebated back to company: mostly based on management fees. Corporate travel departments in-house entities that develop company travel policies and negotiate rates. Increasingly working together with tmcs: originally decentralized, independent. Corporate travel management departments emerged in 1970s to improve efficiencies. Is technology making business travel obsolete: no. Vfr spending is more than half of the actual visitors. Make savings by negotiating discounts with carriers and suppliers. Develops and facilitates/monitors adherence to corporate travel policies. Tracks/controls expenses: reservation/ticketing procedures, preferred carriers/suppliers, per diems, daily maximum (you can spend up to on food, allowable expenses. Paying for parking tickets: expense reporting procedures. Submit all receipts for travel to get reimbursed. Serves as information centre if problems arise: terrorist attacks, or missed flights.

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