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Human Resources
MHR 405
George Baranyai

th September 14 , 2010 MHR 405 Ch.1 Intro to Organizational Behaviour What is OB? Organizational Behaviour is a field of study that seeks to understand, explain, predict, and change human behaviour both individual and collective, in the organizational context. Behavioural Science is research that improves ones ability to understand, predict, and influence the behaviour of others. Human Capital is the knowledge that employees possess and generate, including their skills, experience and creativity Hawthorne studies conducted at the Hawthorne plant of Western Electric in the 1920s and 1930s that demonstrated the impact of psychological processes and peer pressure on individual behaviour and performance Scientific Management Frederick Taylors system of using research to determine the optimum degree of specialization and standardization for a job task HRM the activities, policies and practices involved in obtaining, developing, utilizing, evaluating, managing, and retaining, the appropriate number and skill mix of employees to accomplish the organization objectives External Task Environmen
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