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ITM100 Ch8Lecture.docx

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Information Technology Management
Course Code
ITM 100
Ron Babin

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Exam on Dec 4 3pm 45q 15q on ch16 30q on ch712 Worth 15 Case study written response to a business scenario applying concepts from course 5q worth 20Ch8 Informationmeaningful data Knowledgeactionable information Metadata data about data ex 68345434342 Ron says its Ryerson Knowledge Management KMinvolves capture classifying evaluation retrieving and sharing info in a way that provides decision and actions Knowledge management system KMSsupports the capturing organization and dissemination of knowledge know how throughout an organization effective information allows the workers to put in effective useExplicit knowledgenot secretconsists of anything that can be documented achieved and codified often with the help of IT Tacit knowledgeknowledge contained in peoples headTwo best practices for transferri
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