ITM 102 Lecture Notes - Lecture 1: Competitive Advantage, Information System, Computer

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Bharat Shah

Document Summary

What is it: computer system that performs business tasks, usually repetitive tasks (ie bank machine) Increases efficiency of businesses: global market, safe and secure, can perform complex calculations and algorithms, competitive advantage, mobile digital platform, expanding ecommerce and internet advertising. Input output ie atm machine: set of activities/steps, manufacturing and production, assembling product, sales and marketing, identifying customers, finance and accounting, creating financial statements, human resources, hiring employees. Digital firm: organizations that have enabled core business relationships with employees, customers, suppliers, and other external partners through digital networks. Competitive advantage: gives one business advantage over another (price, quality, location, accessibility, etc. ) Different types of systems: tps, mis, dss, ess. Enterprise application: complex, scalable, distributed, component-based, and mission-critical application. Internet has drastically reduced costs of operating globally. Increases in foreign trade and outsourcing: presents both challenges and opportunities. Emerging digital firm: significant business relationships are digitally enabled and mediated, core business processes are accomplished through digital network.