ITM 100 Lecture Notes - Lecture 3: Adhocracy, Li & Fung, Agency Cost

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Bob Hudyma

Document Summary

Itm 100 chapter 3: information systems, organizations, and strategy: relationship influenced by organization"s, structure, business processes, politics, culture, environment, management decisions. Features of organizations: routines and business processes, organizational politics, organizational culture, organizational environments, organizational structure, other organizational features. Routines and business processes: routines (standard operating procedures, precise rules procedures and practices developed to cope with virtually all expected situations, business processes: collection of routines, business firm: collection of business processes. Organizational politics: divergent viewpoints lead to political structure, competition, and conflict, political resistance greatly hampers organizational change. Organizational environments: organizations and environments have a reciprocal relationship, organizations are open to, and dependent on, the social and physical environment, organizations can influence their environments, environments generally change faster than organizations. Information systems can be instrument of environmental scanning, acts as a lens. How information systems impact organizations: economic impacts, organizational and behavioral impacts, it flattens organizations, postindustrial organizations, understanding organizational resistance to change, the internet and organizations.