ITM 102 Lecture Notes - Lecture 2: E-Government, G Suite, Sharepoint

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Shikui Wu

Document Summary

Manner in which work is organized, coordinated, & focused to produce valuable p/s. May be tied to functional area or be cross-functional. Businesses: can be seen as a collection or business process and they may be assets or liability. Automatic steps that were manual (inventory management) Enabling entirely new processes that are capable of transforming the businesses. Change the flow of information (online sales) Eliminate delays in decision making (automatic triggers) Perform and record daily routine transactions necessary to conduct business (sales, order, payroll, shipping) Allows managers to monitor status of operations and relations with external environment. Serve predefined, structured goals and decisions making. Business intelligence: data and software tools for organizing, analyzing, and providing access to data to help managers and other enterprise to make more informed decisions. Provide reports on firms current performance, based on data from tps. Provide answers to routine questions with predefined procedure for answering them.