ITM 102 Lecture 1: Information Systems in Business Today

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Franklyn Prescod

Document Summary

Digital firm nearly all of the organization"s significant business relationships with customers, suppliers, and employees are digitally enabled and mediated. In digital firms, any piece of information required to support key business decisions is available at anytime and anywhere in the firm. Digital firms sense and respond to their environments far more rapidly than traditional firms, giving them more flexibility to survive turbulent times. Digital firms offer extraordinary opportunities for more flexible global organization and management. Core business processes are accomplished through digital networks spanning the entire organization or linking multiple organizations. Business processes refer to the set of logically related tasks and behaviours that organizations develop over time to produce specific business results and the unique manner in which these activities are organized/coordinated. Examples: developing a new product, creating marketing plans, hiring employees are business processes. The ways organizations accomplish their business processes can be a source of competitive strength.