ITM 700 Lecture Notes - Lecture 10: Harvard Business Publishing, Westjet, Airline Hub

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 700
• Professor: Shikui Wu

Document Summary

It governance can be proved to be a difficult task, it is seen to be a debate and leads to frustration often. However good governance allows individuals to obtain enterprise benefits. Three different types of mechanism are deployed for effective governance. These include: (1) decision-making structures (2) alignment processes (3) communication approaches. Decision making structures include the units of an organization and the roles they play that are responsive to make it decisions. These decision making structures include: (1) business monarchy decision-making structures (2) federal decision-making structures (3) it monarchy decision-making structures that consist of two types, it leadership. Teams & architecture committees (4) duopoly decision-making structures. Alignment processes are process in place to ensure daily activities are in match with iy policies. These alignment processes include: (1) it investment approval process (2) architectural exception process (3) service-level agreements (slas) (4) chargeback (5) project tracking (6) formal tracking of business value.