MHR 405 Lecture 1: chapters 1,2,3,4,7

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: David Chalmers

Document Summary

Increasing competitive pressures: stakeholders and csr, csr corporate social responsibility, benefit society and environment beyond the firm"s immediate financial interests, organizations contract with society, triple bottom line, economy, society, environment. Chapter 2: mars model of individual behaviour, motivation. Internal forces that affects a person"s voluntary choice of behaviour: direction. Internal states thoughts, values: being able to adjust to a situation, nature vs. nurture. Influenced by nature: heredity explains about 50% of behavioral tendencies and 30% of personality. Judgments about an attitude: based mainly on rational logic, usually stable for days or longer, from beliefs to behaviour, perceived environment. Influenced by cognitive and emotional biases: stakeholder framing, mental models, decisive leadership, solution-focused problems, perceptual defense. Intuitive decision making: ability to know when a problem or opportunity exists and select the best course of action without conscious reasoning. Intuition as emotional experience: gut feelings are emotional signals, not all emotional signals are intuition.