MHR 505 Lecture Notes - Lecture 6: Reinforcement, Interpersonal Attraction, Assertiveness
19 Feb 2017
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Document Summary
Chapter 10: power and influence in the workplace. Power: the capacity of a person, team or organization to influence others. Power is based on the targets perception that the power holder has access to, to help them achieve it is not the act of changing someone"s attitude or behavior it is the potential to do so. Power exists by convincing others they control something of value (even if they don"t its what others. Ex: even though managers have power over employees( controlling job security preferred work assignments) employees have countervailing power by possessing skills and knowledge to keep production and customers happy. Power relationship depends on level of trust- trust indicates a level of expectation that the more powerful party will deliver. Legitimate power: an agreement among organizational members that people in certain roles can request certain behaviors of others.
