MHR 523 Lecture Notes - Lecture 1: Occupational Safety And Health, Outsourcing, Videotelephony

• School: Ryerson University
• Department: Human Resources
• Course: MHR 523
• Professor: Danielle Lamb

Document Summary

Human resource management: human resource management: management of people in organizations to drive successful organization performance and achievement of organization"s goal, human capital: the knowledge, education, skills, training and expertise of an organization"s workforce. Scientific management: fredrick taylor treating workers like machines. Hawthorne studies: concerned with impact of fatigue, rest pauses, and lighting on employee productivity illustrated how psychology and social process affect productivity and work adjustment (employees are not machines & are motivated by recognition by management) Labour market issues: higher overall level of education, however higher level of functional illiteracy increased non-standard or contingent workers: Technology: new technologies: twitter, facebook, videoconferencing, concerns over data control, accuracy, right to privacy, and ethics, computerized monitoring of e-mail, voice mail, telephone conversations, computer usage, and behaviour. Ensure policies and practices comply with new and changing laws covering: human rights, employment standards, occupational health and safety, workers" compensation labour relations.