MHR 523 Lecture Notes - Lecture 6: Hawthorne Effect, Western Electric, Scientific Management

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Define psychological contracts and explain how this concept is important in the workplace. Set of expectations between the employment relationships. It allows employees to see their value and role within the business and helps both sides to avoid creating unrealistic expectations of one another. Hrm integrated set of systems, practices, and policies in an organization that focuses on the effective deployment and developments of employees. Briefly describe each of the functional areas of hr. Discuss the change in attitudes towards labour (employees) from scientific management (fredrick taylor) to the hawthorne studies (be able to explain the hawthorne experiment and its main finding) through to the modern understanding of hrm. Scientific management analyzes workflows, improving economic efficiency & labour productivity. Hawthrone experiment conducted at the hawthrone plant of western electric that was concerned with the impact of fatigue, rest pauses and lighting on employee productivity. Hawthorne studies illustrated how psychological and social processes affect productivity and work adjustment.

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