MHR 741 Lecture Notes - Lecture 5: Espn Bottomline, Rapidfire, Jargon
5 Dec 2018
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Ethical decision making and values: most managers feel they are under pressure to compromise standards to meet company goals, conflict between maximizing economic and social performance. Self-disclosure: self-disclosure is , the process of letting others know what you think, feel, and want, it is revealing to another how you are reacting to the situation and sharing experiences that are relevant to the situation. Feedback: many managers are afraid of correcting bad behaviours because they don"t want to offend employees. Criteria for useful feedback: descriptive rather than evaluative, focuses on feelings of feedback giver, specific not general, focused on behaviour which receiver can do something about, solicited not imposed, well timed. Goal: for each of you to develop the skill of being able to diagnose the stage of your team"s development so that you will know what kinds of behaviours will most effectively enhance your team"s performance.
