MHR 849 Lecture Notes - Lecture 11: Situation Two, Indirect Costs, Balanced Scorecard

• School: Ryerson University
• Department: Human Resources
• Course: MHR 849
• Professor: Frank Miller

Document Summary

Slow growth in hr measurement: measurement is fuelled by, business improvement efforts, positioning hr as a strategic partner, need for objective indicators of success to accompany the analysis of hr activities. 1 labour costs are most often a firm"s largest controllable cost. 2 managers recognize that employees make the difference between success and failure. 3 organizations have legal responsibilities to ensure compliance with laws governing the employer-employee relationship. 4 evaluations are needed to determine which hr practices are effective and not fads. 5 measuring and benchmarking hr activities will result in continuous improvements; performance gaps can be identified and eliminated. 6 audits will bring hr closer to the line functions of the organization. 7 data will be available to support resource allocations. 9 hr managers are more likely to be welcomed at the boardroom table and to influence strategy if they use measures to demonstrate the contribution of their function.