NSE 306 Lecture Notes - Lecture 4: Intrapersonal Communication, Client Confidentiality, Intravenous Therapy
2 Nov 2017
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Elements of communication process: communication: the exchange of information or opinions. = a stable situation: the auditory channel, focuses on words spoken but also volume, pitch, tone, rhythm and speed. Involves identifying words spoken and how a message is delivered making sense of what was said: example: nurse assessing a fresh postoperative client asks, how would you rate your pain on a scale of. 0-10, with 0 being no pain and 10 being the worst pain you can imagine? the client replies, oh i don"t know, maybe a 4 . The nurse begins to inquire the feedback determining whether a 4 is acceptable. Bscn 3 nurse uses the clients" volume, rhythm, tone, pitch and speed to determine whether the number 4 is acceptable. Nurse notices the client grimaces when moved: clients body action or language communicate more kinesthetic information body language, body language: may accompany, substitute or modify input from other channels.
