BUS 360W Lecture Notes - Substance Abuse

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 360W
• Professor: Kevin Stewart

Document Summary

Issue needs to be resolved as soon as possible: robbie shouldn"t be the one apologizing since it won"t be sincere if he is still hungover. History: robbie has done this before. Legal issues: harassment, alcohol abuse is considered a disability and disciplinary action is limited by law. Big vs small picture: he"s your brother and you aren"t really dealing with his problem. They know that you understand the impact and are taking this seriously. We are taking action to solve the problem. Robbie voluntarily steps down (leave of absence) Describe what actions have been taken in the past. Introduction: serious, apologize for actions taken by robbie and accept responsibility, do not try to minimize the seriousness of the problem and don"t try to shift the blame. Body paragraph 1: explain what happened, acknowledge that robbie has a history of similar situations and explain what actions have been taken to prevent and solve the problem.