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BUS 360W (17)
Lecture

Portfolio ex 7 notes from class

2 Pages
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Department
Business Administration
Course Code
BUS 360W
Professor
Kevin Stewart

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Damage control: The intoxicated executive What are the relevant complex environmental factors here?  Timing o Issue needs to be resolved as soon as possible o Robbie shouldn’t be the one apologizing since it won’t be sincere if he is still hungover  History o Robbie has done this before  Legal issues o Harassment o Alcohol abuse is considered a disability and disciplinary action is limited by law  Professional image  Big vs small picture o He’s your brother and you aren’t really dealing with his problem  Perception optics o Unprofessional What are the optics of the situation before you write the letter?  Conduct was unprofessional  Substance abuse problems  This isn’t the first time  This issue want dealt with before  Irresponsible of CEO (because of family ties) What optics do you want to create in your letter?  They know that you understand the impact and are taking this seriously  We are accountable for his actions  We are sincerely sorry  We are taking action to solve the problem  Invite them to one of our corporate events? What a
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