HROB 3090 Lecture Notes - Lecture 3: The Need, Society For Human Resource Management, Task Analysis

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Needs analysis (or needs assessment) a process to idenify gaps or deiciencies in employee and organizaional performance. It is the cornerstone and foundaion of training and development process. Goals of needs analysis: idenify diferences between what is and what isn"t desired or required in terms of results, compare the magnitude of gaps against the cost of reducing them or ignoring them. Step 1: a concern: someimes referred to as an itch or a pressure point, something that causes managers to noice it. Step 2: importance: it is central to the efeciveness of the organizaion. Step 3: consult stakeholders: involve stakeholders who have vested interest in the process and outcomes of the needs analysis process. Step 4: data collecion: most extensive, involving the documentaion of the concern through the collecion of informaion from 3 levels of analysis i) Organizaion provides informaion about its strategies and context and answers the quesion where is training needed in the organizaion? .

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