HROB 3100 Lecture Notes - Lecture 1: Agreeableness, Externals, Extraversion And Introversion

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This concept refers to the point at which individuals become defensive or protective when encountering information about themselves that is inconsistent with their self-concept or when encountering pressure to alter their behavior. For example, having a coworker judge you incompetent as a manager may cross your sensitive line if you think you have done a good job as a manager. Your response would probably be to defend yourself against the information to protect the image you hold of yourself. This response is known as the threat-rigidity response. Information that is verifiable, predictable/expected, and controllable is less likely to cross the sensitive line than information without those characteristics: self-disclosure. Overcoming resistance to self-examination lies in the role other people can play in helping insight to occur. Important areas of self-awareness: emotional intelligence, ability to manage oneself and to manage relationships with others. The extent to which people are able to recognize and control their own emotions.

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