Governments have adopted this as a more flexible mechanism in the provision of services. Now people pay directly for more services which the government used to provide free of charge. The 3 dimensions provide the 4th quadrants in which we can identify various types of services. An organizational option or response to the challenge of improving the capacity of governments to manage change, promote innovation, and meet their infrastructure and service delivery obligation more efficiently and effectively. Seeks to build a wide variety of partnerships involving governments, the non-profit sector, and private enterprise. Entails the establishment of various structures (either in or outside conventional department structures) Another definition a creative and dynamic process of public sector restructuring that improves the delivery services to clients by sharing governance. It is shared with individuals, community groups, and other government entities. Before, the government chose one best way to deliver a service.