POLS 2250 Chapter Notes - Chapter 7: New Public Management, Confederation Bridge, Outsourcing

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Services are moving away from relying on public sector and moving towards an acceptance that private sector is capable of offering public services to citizens. Does not require that government control delivery completely - may set up agencies that involve a relaxation of normal ministerial oversight or exploit new technologies that permit services to be offered outside traditional organization structures. Extent to which organization makes a profit or generates revenue by selling its goods or services at the point of purchase or service. Users now pay directly for more services which government traditionally provided free of charge. Definition: creative and dynamic process of public sector restructuring that improves the delivery of services to clients by sharing governance functions with individuals, community groups and other government entities. Traditionally, governments chose 1 best way for delivery services - asd suggests that there is no best way. Lie in the emergence of new public management.

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