MKT 3230 Lecture Notes - Lecture 56: Social Skills, University Of New South Wales, Job Performance

• School: University of Manitoba
• Department: Marketing
• Course: MKT 3230
• Professor: Grant W.Wainikka

Document Summary

Mgmt 3230 managing organistions and people unsw 3rd ed. Self-awareness: being aware of what you are feeling 2. Self-management: being able to manage your emotions and impulses 3. Self-motivation: being able to persist in the face of setbacks and failures 4. Empathy: being aware of how others are feeling 5. Social skills: being able to handle the emotions of others - is positively related to job performance at all levels. Satisfaction is highest and turnover is lowest when personality and occupation are compatible. Six types: realistic prefers physical activities that require skill, strength and coordination o. 5. 5 describe perception and factors that influence it.