COMM 102 Lecture Notes - Lecture 9: Rein, Peoplesoft, Role Model
Document Summary
Chapter 9: management & leadership in today"s organizaions. Management - process of guiding the development, maintenance, and allocaion of resources to achieve the organizaional goals. Leadership - relaionship between a leader and followers who want real changes; the outcomes relect their shared purposes. Authority right to make decisions (what needs to be done, what resources are needed). Now that the decisions have been made in the authority step, the leader must delegate the task(s) to the correct people who have access to the resources needed. Canada"s top 50 best managed companies (delloite canada) ** Strategy: preserve the founder"s vision and values, focus on corporate strategy, focus on core competencies. Capability: establish strong customer relaionships, measure success, facilitate cross-funcional collaboraion. Commitment: hire the right people, get challenging goals for employees, create lexible compensaion package, acive community members. In a global marketplace where the rate of change is rapidly increasing, lexibility and adaptability are crucial to the managerial process.
