ARBUS101 Lecture Notes - Lecture 6: Enterprise Resource Planning, Material Requirements Planning, Gildan Activewear
Document Summary
Module 6: operations management- producing world-class goods and services. Dependence on the u. s. and impact of globalization. Today, canadian companies in the manufacturing sector have altered their production and managerial styles in order to regain their competitive edge in many industries. Automotive industry is one of the largest employers. If an auto assembly plant is shut down it would have a major impact on many people and the economy. Encouraging innovation and commercialization of new products/ technologies. Focus of canadian manufacturers: focus on customers, practise continuous improvement, focus on quality. Research and development: work directed towards the innovation, introduction and improvement of products/process. Improving quality- more quality outputs and fewer defects. Production: creation of goods/services using the factors of production (land, labour, capital, entrepreneurship and knowledge) Production management: activities that managers do to help their firms create goods. Operations management: transforming resources (including human resources) into goods and services. Customer service, faster delivery, installation and repair.