ADM 1300 Lecture Notes - Lecture 1: Lillian Moller Gilbreth, Morale, Scientific Management

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: Devinder Gandhi

Document Summary

The systematic study of the relationships between people and tasks to redesign the work for higher efficiency: taylor sought to reduce the time a worker spent on each task by optimizing the way the task was done. For every job develop a science that includes: Carefully select workers with the right abilities to perform the job. Train workers to do the job and give them proper incentives to cooperate with the job science. Study & codify > select & train > reward. Problems of scientific management: managers often implemented only the increased output side of taylor"s plan. They did not allow workers to share in increased output. Specialized jobs became very boring, dull: workers could purposely under-perform , management responded with increased use of machines. Motion studies: frank and lillian gilbreth: break down each action into components, find better ways to perform it, reorganize each action to be more efficient. Carefully design jobs with efficient work methods.