ADM 2336 Lecture Notes - Lecture 11: Assertiveness, Organizational Conflict, Negotiation
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18 Dec 2015
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Power: the ability to influence the behaviour of others and resist unwanted influence in return. Personal power: expert power: derived from a person"s expertise, skill, or, referent power: when others have a desire to be associated knowledge on which others depend with a person. Is the degree to which people have alternatives in accessing resources. Is the degree to which managers have the right to make decision on their own. Represents how important ( central ) a person"s job is. How are others are of a leaders power and position. We can use tactics to influence others in organizations towards. Organizations politics: individual"s actions that are taken to further. But, it may be in the same direction as the organizations. This is called political skill: the ability to understand others at work and use that knowledge to enhance personal and/ or organizational objectives. Lower assertiveness of one"s interests and low cooperation with.