ADM 2337 Lecture Notes - Lecture 1: Nominal Group Technique, Corporate Social Responsibility, Markov Chain

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Catherine Elliott

Document Summary

Chapter 1: human resources management = the process of managing human talent to achieve an organization"s objectives. > e. g, hr planning, recruitment and selection, orientation/training, performance management, compensation and bene ts. > hr mangers perform these functions in 4 ways: a. advice and counsel: services, policy maker, employee advocacy. Competitive challenges: (top 6) respond strategically to changes in the marketplace a. > examples of organization responses (six sigma (a set of methodology centred around quality and continuous improvement), reengineering(restructure), downsizing, outsourcing) > need to be effective at change management - for proactive and reactive change i. competing, recruiting, and staf ng globally. > effect on hrm? difference in legal systems, timezones, cultural differences: corporate social responsibility and sustainability goals. > collaborative software (e. g, internet and social media) > advanced technology from touch labour" (more hands on/physical) to knowledge workers". > effects on hr? human resources information systems, enterprise resources planning systems: containing costs while retaining to talent and maximizing productivity.