ADM 2750 Lecture Notes - Lecture 2: Web Service, Data Mining, Hacktivism

• School: University of Ottawa
• Department: Administration
• Course: ADM 2750
• Professor: Morad Benyoucef

Document Summary

Is is a combination of technology, people and processes to capture, transmit, store, retrieve, manipulate and display information. Some questions could be give an example of information, give an example of data etc. Knowledge management would be distributing information on an intraweb. Business intelligence is the creation of knowledge. Buyer power is faced alone where the other four forces are jointly faced by a company. Decision is still made by manager even though is is used to make better, precise decisions. Question: read an excerpt and say what category of is it is? e. g. dss,tps, eis etc. Eis must look at external info as well as internal. Tacit knowledge can be converted into explicit knowledge by encouraging people to blog. Bi gives the knowledge and km helps me manage that knowledge latency being late in doing something; the more you wait the more you lose. Customer relationship management, supply chain management and enterprise resource planning.