CMN 1148 Lecture Notes - Lecture 7: Nonverbal Communication, Eye Contact, Paralanguage
Document Summary
Non-verbal communication: communication that does not use language, ex. Eye contact, body language, stance, physical appearance, dress. Replacing or substituting language (emblems), culture and context bound: nonverbal cue that replaces verbal with non-verbal, ex. nodding, applauding, thumbs up. Complementing, repeating and accepting (illustrators: add emphasis to verbal messages (no meaning on their own, ex. hitting the table when yelling. Regulating interaction: nonverbal cues that control and manage flow of communication between people, ex. raising a hand to say you want to speak. Relieving tension and satisfying bodily needs: ex. adjusting clothes, hair, convey information, ex. Conveying emotion (affect displays: when we read facial expressions in tandem with body language, we increase accuracy with respect to interpreting emotional content of message. Violating expectations in a positive or negative way. Immediacy behaviours that close the psychological distance between people (leaning in, eye contact, smiling) Building and maintaining relationships (fixing your clothes signals romantic interest)
