CMN 2148 Lecture Notes - Lecture 3: Knitting, Organizational Communication, Mental Models
Document Summary
The theory of classical management (fayol) a reality. 6 principles of management out of 14 (how managers should apply these elements): All employees deliver the same activities which can be linked to the same objectives. These activities must be carried out by one group that forms a team, and must be described in a plan of action. All of these are prescriptions to follow to create an effective organization. Bureaucracy: organizations based on formalized rules, regulations, and procedures, which make authority rational as opposed to charismatic or traditional. Characteristics of scientific management: poor apprenticeship programs, flawed reward system, one best way to do every job, careful selection and proper fit of the worker, monitoring and training, time and motion. Technique for determining the efficiency of production through work organization and time measurements; used to develop work standards that can be measured for efficiency.