CMN 2148 Lecture Notes - Lecture 2: Decision-Making, Theory X And Theory Y, Brainstorming

• School: University of Ottawa
• Department: Communication
• Course: CMN 2148
• Professor: Rumaisa Shaukat

Document Summary

Organizational communication system: communication inputs, throughput and output. Open and close systems: open system organizations. People must change and learn throughout time: closed systems. Message functions: organizing, relationship, and change functions. Who talks to who says a lot. Face to face or through technology: direction, load an distortion. Only 10% of companies stay open for 5 years: they don"t change, networks and channels. Communication as organizing and decision-making: decision making is a systematic process. If people use more brainstorming discussions, it"s likely more democratic, the leaders are giving people a voice. If people are just being given info and decisions, its likely a tall, vertical hierarchy o. Communication as socialization: a process that allows employees to understand company culture. Orientations and the do"s and don"ts of the organization. Assigning coaches and mentors to employees so they"re comfortable. Written and vocal communication: anticipatory, encounter, metamorphosis. In functional, we look at it as a ecosystem.