HSS 2102 Lecture Notes - Lecture 10: Social Penetration Theory, Assertiveness

• School: University of Ottawa
• Department: Health Sciences
• Course: HSS 2102
• Professor: Tien Nguyen

Document Summary

Different amount of layers for different ppl. Some people are more ready to disclose about certain topics and not to others (job vs. religion) 3 interconnected dimensions of self-disclosure: depth: superficial, intermediate, or deep (emotions) conversation, breadth: number of topics frequency: Effective feedback (cid:449)he(cid:374) gi(cid:448)i(cid:374)g/getti(cid:374)g feed(cid:271)a(cid:272)k, should(cid:374)"t (cid:271)e th(cid:396)eate(cid:374)i(cid:374)g o(cid:396) de(cid:373)a(cid:374)di(cid:374)g environment; try to avoid too much (may be overwhelming) Communication climate six opposing pairs of behaviour explain a supportive or defensive communication climate. Defensive behaviour: reflect our instinct to protect ourselves: evaluation/judge, needs a sense of control, strategy, neutrality (closed minded and stands their ground), superiority, certainty. Supportive behaviour: create a climate in which sincere self-disclosure and responsiveness to others benefit everyone; evaluating the situation as it stands w/o judgement: description, problem orientation, spontaneity (open to strategies), empathy, equality, provisionalism. Assertiveness - promotes your needs and rights while also respecting the needs and rights of others. Being true to yourself and true to others; most ideal (supportive behaviour)