HSS 2102 Lecture Notes - Lecture 8: Active Listening, Self-Awareness, Problem Solving
31 Oct 2016
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Document Summary
Body asking question: question types. Open and closed question; probing questions; hypothetical question: question sequences. Getting at specific pieces of information needed though use of direct. Building the big picture with repeated questioning, integrating previous. Be aware of your skills and abilities. Preparation of your resum : personal information, career objective, education, experience, honours and special accomplishments, select optional information, and references. Identification and anticipation of your employer"s needs: doing your research on the company. Listening, responding and asking appropriate questions: a young professional going in to have a conversation. Preparation: planning for the first meeting, self awareness of strengths and limitation. Initiation: first contact; establish therapeutic climate, clarification of interview"s purpose, formulation a contact and establishing mutual goals. Exploration: clients" determination of their problems, and subsequent management of their feelings, development of coping skills, where all the information gathering in. Termination: must plan for the interview"s closure, summarization of the termination, and how it makes the clients feel.
