HSS 2102 Lecture Notes - Lecture 8: Active Listening
31 Oct 2016
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Document Summary
Interviewing: techniques in counselling: the nature and types of interviews. Information-gathering -basic information gathering (ie. ll out forms) Conducted between the employee/employer and discusses job expectations, work performance, and possible areas of growth for the worker. When an objective third-party/mediator must be brought in to look at a situation (ie. ethics committee) Looking to profess one"s vantage point/perspective (ie. legal situation) People looking for direction in a professional career, how to prepare: interview structure. Open questions: forces the individual to expand on thoughts. Probing questions: gets a greater explanation by expanding on one key term what do you mean by . Starts broad and ends speci c (open to closed questions) ii) Inverted funnel sequence: starts with speci c closed questions leading to broad open questions to build the big picture (can repeat questions by integrating previous responses) Starts speci c and ends broad (closed to open questions) Communication and health: undergoing a job interview: helpful hints.
