HSS 2102 Lecture Notes - Lecture 15: Chemotherapy, Loperamide, Oncology
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Hss2102 chapter 4 additional reading; interviewing: techniques in counselling. Listening effectively, responding thoughtfully: asking appropriate questions, dealing wisely with sensitive content. Is the pain mild, moderate, or sever: you (cid:449)o(cid:374)"t die. I thi(cid:374)k i a(cid:373) goi(cid:374)g to pass out. (cid:863: what should the hcp do or say at this moment, begin appropriate clinical intervention, ask more questions, you wont pass out. Professio(cid:374)al: (cid:862)good (cid:373)or(cid:374)i(cid:374)g, dr. wag(cid:374)er"s offi(cid:272)e. ho(cid:449) (cid:272)a(cid:374) i help you? (cid:863) Caller: (cid:862)i ha(cid:448)e (cid:271)ee(cid:374) ha(cid:448)i(cid:374)g diarrhea for 6 days a(cid:374)d (cid:373)y sto(cid:373)a(cid:272)h hurts. (cid:863: what should you ask the patient next, have you had this problem before, six days! Instruct the patient to the emergency room right away. to see the doctor this afternoon. Caller: (cid:862)i ha(cid:448)e had this pro(cid:271)le(cid:373), o(cid:374)-and-off, for a(cid:271)out te(cid:374) years(cid:863: what question or statement should you ask next, this is obviously a chronic problem. Why are you calling us: treat this p(cid:396)o(cid:271)le(cid:373) as you al(cid:449)ays do.