HSS 3103 Lecture Notes - Lecture 9: Active Listening, Audiometry, Autism Spectrum

• School: University of Ottawa
• Department: Health Sciences
• Course: HSS 3103
• Professor: Jeff Jutai

Document Summary

Importance and barriers: emphasizing on immigrants/refugees and people with disabilities. Communication is a two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas, and feelings, but also create and share meaning. This is a process by which information is exchanged between individuals through a common system of symbols, signs, or behaviour. Both the sender and receiver are important for having a mutual understanding. The act or an instance of communicating is the imparting or exchange of information, ideas, or feelings. A giving or exchanging of information, signals, or messages as by talk, gestures, or writing: why communication is important. Effective doctor-patient communication is a central clinical function in building a therapeutic doctor-patient relationship, which is the heart and art of medicine. This is important in the delivery of high-quality health care. Communication is about connection, and how doctor-patient connect to each other.