SOC362H5 Lecture Notes - Lecture 8: The Balancing Act, Convenience Store, Tag Question
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6: myth #6 women should act more like men. In what kinds of jobs emotional labour is most likely to be found. Effects of emotional labour on employees and organizations. Terms to know emotional labour surface acting deep acting compliance external validation. Definition: work that requires extra effort to be nice or nasty. We all have a natural level of niceness or nastiness and when a job requires us to go beyond that natural level that is what emotional labour is. Emotional labour is paid emotional work is not paid. Conscious deception is not a part of emotional labour even though it is a part of most jobs. Relevant to gender segregation and compensation in inequality. When you look at compensation its not the case that women are paid less, its more that women are expected to do more for the same pay as men. Why examine it: in service sector jobs (primarily)
