MGTA01H3 Lecture Notes - Workforce Productivity, Materials Management, Operations Management
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MGTA01H3 Full Course Notes
Verified Note
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Document Summary
Outline: midterm (3-4 short answers) and a final test (4-5 short answers) What is the real role of management throughout this whole thing: the production process. Best use of about, best use of labour (finance): operations management. Into finished goods and services: key processes. Planning production by mobilizing materials, equipment, labour and information. Scheduling operation to make efficient use of resources. Controlling the work, costs, quantity and quality of production. Planning; to produce a quantity of an item you need the proper amount of resources to make those goods or services. Have to make sure everyone is doing their duty/jobs. Production planning; when people make mistakes; what do you do with mistakes: operations management. The different between producing goods and producing services. Services are much harder to store and thus keep in inventory. Service quality is not the same as the quality of the work provided. Produce what you are producing and hope people will want them.
