Chapter's 11-14 Lecture Notes

11 Pages
Unlock Document

University of Winnipeg
Business And Administration
Ardith Plant

InClass Notes Ch1114Thursday January 082009Chapter 11What is Motivationincentive direction reasoning behind action involvement compensation job security promotions recognition What Motivate EmployeesThe key to leadership success is Motivating others to do their bestLosing an employee is costlyMotivating the right people to join and remain in the company is a major function of managementIntrinsic reward personal satisfaction of a job well doneExtrinsic outside recognition of a job well doneFrederick TaylorIncrease productivity by studying the most efficient ways of doing things and then teaching workers these methods ie Scientific managementThree elements of his approach were time methods and rules of workTimemotion studies break down the tasks needed to do a job and measure the time needed to do each taskHawthorne Effect Elton MayoThe Hawthorne studies results encouraged researchers to study human motivation and the managerial styles that lead to more productivityThe Hawthorne Effect refers to the tendency for people to behave differently when they know theyre being studied Mayo hypothesized that human or psychological factors caused the productivity increases in the Hawthorne experimentsThe workers in the test room thought of themselves as a socialgroupThe workers were involved in the planning of the experimentsThe workers enjoyed the special atmosphere and additional pay for the increased productivityMaslows Hierarchy of Needs pyramid in power point and textbookHierarchy of Needs MaslowPhysiological Basic survival needs including the need to drink eat and be sheltered from heat and coldSafety The need to feel secure at work and at homeSocial The need to feel loved accepted and part of the groupEsteem The need for recognition and acknowledgement from others as well as selfrespect and a sense of statusSelfActualization The need to develop to your fullest potential Herzbergs Motivating FactorsWork itselfAchievementRecognitionResponsibilityGrowth and advancementMotivation Factorsstatus praise recognitionHygiene Factorsjob security environment job satisfaction Job EnrichmentSkill varietyTask IdentityTask significanceAutonomyFeedbackJob enlargementJob rotationMcGregors Theory X and YTheory XDislike work Avoid responsibilityLittle ambitionForced controlled directedThreatenedMotivated by fear and moneyExamples Construction workersnot motivated prison guard McDonalds managerplaces with high employee turnoverTheory YLike work Naturally works toward goalsSeeks responsibilityImaginative creative cleverMotivated by empowermentTuesday January 132009Ouchis Theory ZLong term employmentCollective decision making Individual responsibilitySlow evaluation and promotion Implicit informal control with explicit formalized controlModerately specialized career pathsHolistic concern for employees and their families
More Less

Related notes for BUS-1202

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.