Business Administration 2295F/G Lecture Notes - Lecture 12: Organizational Commitment, Job Performance, Job Satisfaction
16 Apr 2016
School
Department
Professor
Document Summary
Ability to influence the behaviour of others and resist unwanted influence in return. Organizational power: derive primarily from a person"s position within the organization, legitimate power. Derives from position of authority inside the organization and is sometimes referred to as formal authority. Managers asking employee to stay late to work on project. Doesn"t give permission to ask employees to do something outside scope of their jobs: reward power. Exists when someone has control over the resources or rewards another person wants. Those with it have ability to influence others if those being influenced believe they will get reward by behaving in certain way: coercive power. Exists when a person has control over punishments in organization. Manager may have right to fire, demote etc. Derives from a person"s expertise, skill, or knowledge on which others depend: referent power. Exists when others have desire to identify and be associated with a person. Generally derived from affection, admiration, or loyalty toward specific individual.
