Computer Science 1032A/B Lecture Notes - Lecture 2: Six Sigma, Business Process Model And Notation, Word Processor

• School: Western University
• Department: Computer Science
• Course: Computer Science 1032A/B
• Professor: Louis Magguilli

Document Summary

Chapter 2: business processes, information, and decision making. Business process: a network of activities, resources, facilities, and information that interact to achieve some business objective: ex: inventory-management processes, manufacturing processes, sales processes, customer- support processes. Activities: transform resources and information of one type into resources and information of another type: can consist or be made up of strictly manual activities, automated, or combination, example: inventory-management process. Quantity received (information) and shipping invoice (information) Facilities: structures used within the business process: inventories and databases. Information: used by activities to determine how to transform the inputs they receive into the outputs they produce. Business process modeling notation (bpmn): provides a standard set of terms and graphical notations to document a process. Knowledge derived from data (facts or figures) Processed data (processed by summing, ordering, averaging, grouping, comparing, performing other similar operations) Accurate based on correct and complete data and has been processed correctly as expected.