Computer Science 1032A/B Lecture Notes - Lecture 2: Business Process Management, Business Process, Bridge Information Systems

• School: Western University
• Department: Computer Science
• Course: Computer Science 1032A/B
• Professor: Diane Goldstein

Document Summary

Processes work together to achieve a business function i. e. inventory management. Transform resources and information of one type into another. Ie. payment (activity) transforms quantity received (information) and shipping. Data differs from information because data are just facts, information is relevant data. Good info is accurate, timely, relevant, sufficient, worth its cost. A field of management that promotes the development of efficient processes. Methods of bpm include tqm, six sigma, lean production. Automation moves work from human side to computer side. Data is important part of any is and it"s transformed into information. Information is the starting point for decision making. Structured and unstructured decision making (refers to the process) Steps include: intelligence gathering, alternatives formulation, choice, implementation and review.