Challenges.of.HR.odt

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Department
Management and Organizational Studies
Course
Management and Organizational Studies 1021A/B
Professor
James O' Brien
Semester
Winter

Description
Challenges of HRM Global Economy • We live in a volatile, uncertain complex world • Nortel Network vignette • Competitive implications: opportunity and threat to the firm • Practices and processes are problematic when you cross when you cross international borders Survival of Firms and Sectors • What's a business function that is shrinking or disappeared in your lifetime? -Travel agents -Pagers -Television repair • Downsizing, outsourcing: How many employees? • Managing the employer: employee boundary Technology and Quality • Impact of Web 2.0 -online job applications • Quality: -Statistical process control in manufacturing - TQM, Six Sigma, ISO, benchmarking -Can be overgeneralized; consider Ritz-Carlton example Environment and Climate Change • What doe
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