Management and Organizational Studies 2181A/B Lecture Notes - Lecture 4: Merit Pay, Job Performance, Organizational Commitment

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Barry Hawn

Document Summary

Stress: psychological response to demands when there is something at stake for the individual a(cid:374)d (cid:449)he(cid:374) (cid:272)opi(cid:374)g (cid:449)ith these de(cid:373)a(cid:374)ds (cid:449)ould ta(cid:454) the i(cid:374)di(cid:448)idual"s resour(cid:272)es. Theory that explains how stressful demands are perceived and appraised, as well as how people respond to the perceptions and appraisals. **work vs. non-work stressors: hindrance stressors: stressful demands that people perceive as negatively impacting their progress toward goal attainment. Often trigger negative emotions such as anxiety and anger: challenge stressors: stressful demands that people perceive as opportunities for learning, growth, and development. Often trigger positive emotions such as pride and enthusiasm. Role conflict: conflicting expectations others may have of us. Nurse needs to spend time on job but has a meeting for something else as well. Role ambiguity: lack of information about what needs to be done in a role. Role overload: number of demanding roles that a person holds is so high that they cannot perform some of them effectively.